Logistics Policy

Shipping Policy

Thank you for shopping with [SUOSUO]!      We strive to deliver your orders efficiently and transparently.      Here’s our shipping policy:

1.      Processing Time
Orders are processed within 2-5 business days (excluding weekends/holidays).      Delays may occur during peak seasons.

2.      Shipping Options & Delivery
Standard: 5-15 business days (domestic).
International: 7-25 business days (varies by destination).
Delivery times are estimates and subject to carrier delays or customs.

3.      Shipping Costs
Calculated at checkout based on weight, method, and destination.      Free shipping on orders over [e.g., $40].

4.      Tracking
A tracking number/link will be emailed once your order ships.

5.      International Orders
Customers are responsible for customs fees, taxes, or import duties (not included in product/shipping costs).

6.      Lost/Damaged Packages
Contact your local carrier first.      If unresolved, email us at [your email] within 14 days of delivery.

7.      Returns
See our [Return Policy] for details.      Return shipping costs are customer-responsible unless due to our error.

Contact Us
Email: [service@suoshi.shop]
Hours: Mon-Fri, 9 AM–5 PM